About AbbVie

AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us atwww.abbvie.com. Follow @abbvie onLinkedIn,Facebook,Instagram,XandYouTube.

The Senior Manager, IT Qualityis responsible forelevating AbbVies IT operations and software quality practices by ensuring full compliance with regulatory requirements and corporate standards, while providing advanced strategic leadership across process improvement, risk management, and validation strategies. This roleleadsthe development and implementation of quality systemsand processesbyleveragingdigital enablement, data-driven methodologies, and emerging technologies including automation, AI, and advanced analytics. Collaborating directly withcross functional teams, the Senior Managerprovidesaudit and inspection support,Corrective Action and Preventive Actionexecutionin theBusiness Technology Solutions Qualityarea, and adoption of vendor documentation, strengthening operations through proactive risk mitigation and fostering operational excellence.

Additionally, the Senior Manager leads and develops a high-performing IT Quality team, manages critical partnerships and contracts, and champions continuous process improvement, technology adoption, and innovation. With a keen eye for automation opportunities and a strong commitment to stakeholder efficiency, this role acts as the primary liaison for quality assurance initiatives, policy frameworks, and audit readinessdriving high-impact results and aligning business and regulatoryobjectivesacross AbbVies technology landscape.

Key Responsibilities:

• Provide advanced strategic leadership in the analysis, oversight, and execution of IT Quality Assurance activities, ensuring compliance with regulatory requirements and corporate procedures across all IT operations and projects.

• Lead, mentor, and develop a high-performing IT Quality team, including direct supervision of managers and principal engineers; set clear expectations, provide coaching, and ensure professional growth.

• Lead the design and implementation of advanced automation solutions and digital tools, applying expert solution-building skills to streamline Software Lifecycle (SLC) activities, reduce manual effort, and accelerate delivery of compliant IT solutions across the enterprise.

• Architect and oversee validation strategy, policy framework development, and harmonization of quality processes enterprise-wide, ensuring alignment with business and regulatoryobjectives.

• Drive enterprise-level audit and inspection support, including leading audit defense, crafting responses to inspection findings, and managing the deployment and closure of CAPA solutions across functional areas.

• Oversee andoptimizethe use of vendor documentation, partner management, and contract oversight to ensure partner performance, quality deliverables, and compliance with SLAs.

• Utilize advanced metrics, KPIs, and dashboards tomonitorIT system health, assess operational risks, and drive data-driven decisions for continuous improvement.

• Proactivelyidentifyand enable opportunities for process automation and technology adoption that increase efficiency, stakeholder satisfaction, and audit-readiness.

• Engage, influence, and align cross-functional partners, executive stakeholders, and BTS Quality leadership to advance strategic technology investments and quality initiatives.

• Foster a culture of innovation, standardize best practices and templates, promote lessons learned, and champion continuous improvement throughout the IT Quality function.

Required:

• Bachelors degree plus 8 years of experience, Master's degree plus 7 years of experience, PhD plus 3years of experience.

• Experience in SQA, CSV, investigations, and/or auditing , including at least 2 years in a formal people management and supervisory capacity leading quality professionals and managers.

• Demonstratedexpertisein regulatory assurance, process improvement, enterprise risk management, automation, validation strategy, and leading audit/inspection responses.

• Proven ability to develop and execute policy frameworks, validation strategies, and process harmonization initiatives at the enterprise level.

• Strong technology acumen, with advanced knowledge of cloud, automated testing, AI/ML applications, advanced quality analytics, and modern Computer Software Assurance (CSA) practices.

• Experience managing cross-functional teams, overseeing vendor/partner relationships, contract management, resource allocation, and budgeting.

• Superior communication and influencing skills, with established success engaging executive sponsors, external partners, regulators, and internal stakeholders.

• Track recordof leading team development, coaching, and driving high performance across diverse IT Quality functions.

Preferred:

• Preferred certifications: ASQ Certified Quality Auditor, PMP, Six Sigma, or equivalent.

Applicable only to applicants applying to a position in any location with pay disclosure requirements under state orlocal law:

• The compensation range described below is the range of possible base pay compensation that the Companybelieves ingood faith it will pay for this role at the timeof thisposting based on the job grade for this position.Individualcompensation paid within this range will depend on many factors including geographic location,andwemayultimatelypaymore or less than the posted range. This range may bemodifiedin thefuture.

• We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick),medical/dental/visioninsurance and 401(k) to eligibleemployees.

• This job is eligible toparticipatein our long-term incentiveprograms.

Note: No amount of payis considered to bewages or compensation until such amount is earned, vested, anddeterminable.The amount and availability of any bonus,commission,incentive, benefits, or any other form ofcompensation and benefitsthat are allocable to a particular employeeremainsin the Company's sole andabsolutediscretion unless anduntil paid andmay bemodifiedat the Companys sole and absolute discretion, consistent withapplicable law.

AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled.

US & Puerto Rico only - to learn more, visithttps://www.abbvie.com/join-us/equal-employment-opportunity-employer.html

US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:

https://www.abbvie.com/join-us/reasonable-accommodations.html