About AbbVie

AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us atwww.abbvie.com. Follow @abbvie onLinkedIn,Facebook,Instagram,XandYouTube.

The Senior Manager, BusinessOperationsis accountable for two core areas of responsibility. First, the role serves as the primary point of contact for engagement with Health Care Professionals (HCPs) and other external experts, including coordinating contracting and onboarding, planning and executing advisory boards and other external-facing engagements, ensuring timely and accurate processing of HCP invoicing and payments, and delivering a high-touch service model that supports a positive and professional experience. Second, the roleleadscontinuous improvement of operational processes related to external engagement and event planning by standardizing andoptimizingworkflows,establishingand monitoring performance metrics,identifyingimprovement opportunities, and implementing sustainable solutions that enhance efficiency, quality, compliance, and stakeholder satisfaction.

Responsibilities

• Serves as the primary point of contact for HCPs and other external experts, providing responsive, high-touch coordination and support throughout the engagement lifecycle.
• Coordinates external expert contracting and onboarding activities in partnership with internal stakeholders (e.g.,Purchasing/Procurement, Legal, Compliance), ensuring required documentation and approvals are completed accurately and on time.
• Plans, coordinates, and executes advisory boards and other external-facing engagements, including agenda/logisticssupport, vendor coordination, and day-of-event operational oversight,as applicable.
• Manages end-to-end HCP invoice and payment operations, including submission tracking, issue resolution, and follow-through to ensuretimelyandaccuratepaymentin accordance withpolicy and compliance requirements.
• Maintainsclear communication with HCPs/external experts and internal stakeholders to confirm expectations, address questions, and resolve issues promptly to support a positive engagement experience.
• Defines, standardizes, and continuously improves operational processes related to external engagement and event planning,identifyinginefficiencies and implementing sustainable solutions.
• Develops, tracks, and reports key performance metrics for external engagement operations and event execution (e.g., contracting cycle time, payment timeliness, issue resolution), escalating risks and trends,as needed.
• Establishesand maintains cross-functional partnerships (e.g., Finance, HR, Asset teams,Purchasing) to ensure seamless execution, alignment to requirements, and consistent service delivery.
• Creates andmaintainsprocess documentation, tools, and guidance to support consistent execution and manage expectations and enable knowledge transfer/continuity of support.
• Collaborates with other operational teams to share best practices, drive adoption of improvements, and support broader operational effectiveness initiatives

Qualifications

• Bachelors degreerequired. Advanced degree/certificationsa plus. Minimum of6yearstotal experiencerequired,4+ years Business related.2+ years in pharmaceutical,healthcareor regulated industry and strong knowledge in pharmaceutical regulationsi.e.FDA and European Union preferred. 3+years experiencein a business operations role; and/or experience in finance/accounting/procurement strongly preferred.
• Prior experience with purchasing or financial processesrequired(including SAP,purchasing, vendor contracts, purchase order set up and invoice resolution).
• Experience working in a complex and matrix environmentrequired. Demonstrated ability to own proactive problem solving/stakeholder management to drive the business forward
• Proficiencyin project planning experience including successful support of business and/or technology initiatives preferred
• Preferred:Proficiencywith Smartsheet(s) for project planning and workflow management; working capability in Power BI for dashboarding and performance reporting.
• Experience in developing, tracking, andmaintainingfunctional budget and headcount forecasts preferred.
• Expertisein Contract and Procurement processes preferred.
• Strong communicationskills, both oral and written required.
• Proven ability to work in a global environment.
• Note: Higher education may compensate for years of experience

Key Stakeholders:

Aesthetics R&D; Central Consulting Group (CCG); Business Services Group (BSG); AbbVie R&D; R&D Finance

Applicable only to applicants applying to a position in any location with pay disclosure requirements under state orlocal law:

• The compensation range described below is the range of possible base pay compensation that the Companybelieves ingood faith it will pay for this role at the timeof thisposting based on the job grade for this position.Individualcompensation paid within this range will depend on many factors including geographic location,andwemayultimatelypaymore or less than the posted range. This range may bemodifiedin thefuture.

• We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick),medical/dental/visioninsurance and 401(k) to eligibleemployees.

• This job is eligible toparticipatein our long-term incentiveprograms.

Note: No amount of payis considered to bewages or compensation until such amount is earned, vested, anddeterminable.The amount and availability of any bonus,commission,incentive, benefits, or any other form ofcompensation and benefitsthat are allocable to a particular employeeremainsin the Company's sole andabsolutediscretion unless anduntil paid andmay bemodifiedat the Companys sole and absolute discretion, consistent withapplicable law.

AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled.

US & Puerto Rico only - to learn more, visithttps://www.abbvie.com/join-us/equal-employment-opportunity-employer.html

US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:

https://www.abbvie.com/join-us/reasonable-accommodations.html